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Session 8: Communication tools

Session Quiz

  1. If I am too old or inadequately educated to become computer literate and to handle websites, e-mail and software, should I start a business?
    2.

  2. I'm ready to start my business but haven't taken computer classes yet. Should I start my business without software programs in place and plan to convert to them later?

  3. In my new business, I plan to have employees accessing the Internet. The monitoring of employees' use of the Internet while at work is violation of their rights to privacy.

  4. Your fax machines should be set up with separate dedicated phone lines.

  5. Which of the following is NOT an external communication:

  6. When using the telephone (either wired or cell) you can improve clarity, safety and versatility by using:

  7. 800 phone numbers are becoming less important because of lower long distance rates.

  8. What system of taking telephone messages is recommended in case they cannot be taken personally:

  9. Spreadsheet know-how is considered to be:

  10. A personal digital assistant (PDA) can perform all of the following functions: Cell phone, sending and receiving forwarded faxes and e-mail, and managing your calendar.

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spacer Deciding on a business | The business plan | Home based businesses | Financing the business | Business organization | Licenses and permits | Business insurance | Communication tools | Buying a business or franchise | Location and leasing | Accounting and cash flow | E-Commerce | Opening and marketing | Managing employees | Expanding and handling problems

Getting financial controls in place | Getting your team in place | Customer feedback | Achieving lowest expenses | Develop negotiating skills | Alternatives for capital allocation | E-commerce | Growth by duplication | Vertical integration | Franchising your business | Global expansion | Buying businesses | Public ownership | Selling your business | Considerations for family succession

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